2021 Insights


Our 2021 findings report goes into a lot of detail about what the companies’ responses revealed about the state of workforce management and reporting worldwide. That report can be found here.

Please find below some insights into the geographical and sectoral trends of the 2021 responders. 

 173 organisations from 25 countries took part in the WDI 2021, up from 141 in 19 nations in 2020. The top three best represented countries were the same in 2021 as 2020: the UK had 66 responders (compared to 56 last year), then France with 20 (cf 17) and then the USA with 19 (cf 16). The six new countries we had responders from were Austria (CA Immo), Kenya (Safaricom), Singapore (Singtel), Taiwan (TSMC) and India (Quantum and Mahindra). Three signatories took part for the first time: abrdn, PensionBee and Quantum. A big thank you to them, as well as to BMO GAM and Jupiter AM taking part for the second and third times respectively and also to MFS for submitting a response privately.

As in previous years, Consumer Discretionary and Financials companies were the best represented with 30 and 29 organisations respectively, compared to 23 each in 2020. The Energy sector was the only sector to decrease in responder: there were three in 2020 and unfortunately only two in 2021; Valero Energy (USA) declined because of insufficient resources so we hope they’ll come back onboard in the future.

On the other side of things, companies’ reasons for not taking part haven’t changed much for the past few years. The most common reason remains a lack of internal resources, which we try and tackle through pre-populations and encouraging companies to focus on the relevant “question tier” in the survey, rather than trying to answer all questions. 

2021 Disclosure Score and public data analysis

 As in previous years, we saw repeat responders able to provide much more data than those taking part for the first time. The visualisation below shows the Disclosure Scores in various ways; the Disclosure Score is a measure of completeness of the companies’ responses. Overall, encouragingly, we’ve seen Disclosure Scores go up, reflecting companies’ commitment to providing more information.

 Happily, we also saw companies making more and more of their response public, the longer they take part in the WDI. There is a lot of variation among the sectors about what information is kept private but no obvious trend.

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